0kww Terms & Conditions

1 Introduction & Acceptance

Welcome to 0kww, an online casino and sports betting platform operating at https://0kww.io and targeted at adult players aged 21 and above in Bangladesh. These Terms & Conditions ("Terms") set out the rules and regulations governing your use of the 0kww website, its games, its sportsbook, its payment services, and all related features and functions.

By accessing the 0kww platform, creating an account, making a deposit, or placing any wager, you unconditionally accept these Terms in their entirety. If you are accessing the platform on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms, and that person also agrees to be bound.

These Terms must be read in conjunction with the 0kww Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any other document on the platform, these Terms shall prevail unless otherwise expressly stated.

0kww reserves the right to modify, amend, or replace these Terms at any time. Players will be notified of material changes via a notice on the platform or by email to the registered address. Continued use of the platform following the publication of updated Terms constitutes acceptance of those updated Terms.

2 Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and use the 0kww platform. 21+ By registering, you confirm and warrant that you are 21 or older. 0kww takes underage gambling seriously and reserves the right to request proof of age at any time. Any account found to belong to a person under 21 will be immediately suspended and all balances forfeited.

2.2 Jurisdictional Eligibility

0kww is designed for use by players in Bangladesh. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering an account. Players residing in jurisdictions where online gambling is prohibited are not permitted to use the 0kww platform. 0kww accepts no liability for any legal consequences arising from use of the platform in a prohibited jurisdiction.

2.3 Registration Requirements

To register an account, you must provide accurate, current, and complete information, including your full legal name, date of birth, residential address, mobile number, and a valid email address. You must maintain and promptly update your registration information to keep it accurate and current. Providing false or misleading registration information is a material breach of these Terms and will result in immediate account closure.

2.4 One Account Per Player

Each player is permitted to hold only one active 0kww account. Creating duplicate or multiple accounts (whether using the same or different personal details, devices, IP addresses, or payment methods) is strictly prohibited and may result in all accounts being permanently suspended and balances forfeited. If you believe a duplicate account has been created without your knowledge, contact support immediately.

3 Account Management

3.1 Account Security

You are solely responsible for maintaining the confidentiality and security of your username, password, and any two-factor authentication credentials associated with your 0kww account. You must not share your login credentials with any third party. 0kww strongly recommends enabling two-factor authentication (2FA) via SMS OTP, which is available in your account security settings.

If you suspect that your account has been accessed by an unauthorised third party, you must notify 0kww support immediately. 0kww will not be liable for any losses resulting from unauthorised access to an account where the player has failed to maintain the security of their credentials, except where the breach was caused by 0kww's own negligence.

3.2 Know Your Customer (KYC) Verification

0kww is required to verify the identity of all players prior to processing a first withdrawal. You may be required to submit one or more of the following documents:

• A government-issued photo identification document (National ID card, passport, or driving licence)
• Proof of address dated within the last three months (utility bill, bank statement, or official government correspondence)
• Proof of ownership of the payment method used for deposit (screenshot of bKash, Nagad, or Rocket account showing registered mobile number)

Failure to complete KYC verification within a reasonable timeframe following a withdrawal request will result in the withdrawal being placed on hold until verification is complete. 0kww reserves the right to conduct enhanced due diligence checks on any account at any time.

3.3 Account Closure

You may request closure of your 0kww account at any time by contacting customer support. Any pending withdrawals at the time of closure will be processed in the normal course. If you are closing your account for responsible gaming reasons, please use the self-exclusion tools available in your account settings or inform the support team, who can apply additional protective measures.

4 Deposits & Withdrawals

4.1 Currency

All transactions on the 0kww platform are conducted in Bangladeshi Taka (BDT, symbol ৳). Deposits made in other currencies may be subject to a conversion fee applied at the prevailing rate at the time of the transaction.

4.2 Supported Payment Methods

0kww currently supports the following deposit and withdrawal methods:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, City Bank
• Cards: Visa, Mastercard

The availability of individual payment methods may change at any time without prior notice. 0kww does not accept deposits from third-party accounts — all deposits must originate from a payment method registered in your own name.

4.3 Minimum and Maximum Transactions

The minimum deposit amount is ৳500. Minimum and maximum withdrawal limits vary by payment method and are displayed in the cashier section of your account at the time of the transaction. 0kww reserves the right to apply transaction limits to individual accounts based on risk assessment or responsible gaming considerations.

4.4 Withdrawal Processing

Withdrawal requests are reviewed and processed within 24–72 hours of submission, subject to successful KYC verification. Withdrawals are processed only to the same payment method used for the most recent qualifying deposit, up to the value of that deposit. Any remaining balance may be withdrawn via an alternative verified method at the discretion of the 0kww payments team.

4.5 Dormant Accounts

An account is considered dormant if there has been no login activity for a continuous period of 12 months. 0kww may apply a monthly administration fee of ৳200 to dormant accounts after this period, provided the account balance exceeds ৳200. You will be notified before any fee is applied. The account will not be reduced below a zero balance.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotional offers made available through the 0kww platform are subject to specific wagering requirements, minimum deposit conditions, game contribution weightings, and time limits, which are published on the relevant promotion page at the time the offer is active. These Terms apply to all promotions unless otherwise specified in the offer-specific terms.

5.2 Wagering Requirements

Unless otherwise stated on the specific promotion page, bonus funds must be wagered a minimum of 30 times the bonus amount before any winnings generated from bonus funds may be withdrawn. Wagers placed on certain game categories (for example, live sports betting and table games) may contribute at a reduced rate toward meeting the wagering requirement. The contribution rate for each game category is published in the bonus terms for each offer.

5.3 Bonus Abuse

0kww reserves the right to withhold, void, or cancel any bonus or promotion and to suspend or permanently close an account if there is reasonable evidence of bonus abuse, including but not limited to: registering multiple accounts to claim the same promotion, placing bonus bets exclusively on low-risk or high-probability outcomes in a manner designed to clear the wagering requirement without meaningful risk, or using bonus funds in a coordinated manner with other players.

5.4 Promotional Eligibility

Certain promotions may be limited to players who have not previously claimed a particular offer, to players who meet a specified minimum deposit threshold, or to players in specific tiers of the 0kww loyalty programme. Eligibility criteria are specified on each promotion page. 0kww reserves the right to withdraw any offer from any player at its sole discretion.

6 Gambling Rules

6.1 Game Fairness

All casino games available on the 0kww platform are supplied by certified third-party game providers including Pragmatic Play, NetEnt, Microgaming, Habanero, Evolution Gaming, Ezugi, and Spribe. The outcomes of all games are determined by certified random number generators (RNGs) that have been independently tested and verified for fairness. 0kww does not manipulate game outcomes.

6.2 Sports Betting Rules

Sports betting on the 0kww sportsbook is governed by the specific rules applicable to each sport and market, which are accessible within the sportsbook section of the platform. In the event of a dispute regarding the outcome of a sporting event, 0kww's decision regarding settlement shall be final. 0kww reserves the right to void any bet placed in error or at incorrect odds due to a technical error or data feed fault.

6.3 Malfunctions

In the event of a technical malfunction, network interruption, or software error during a gaming session, 0kww will use commercially reasonable efforts to resolve the issue promptly. Where a game round cannot be completed due to a malfunction, the wager for that round will be returned to the player's account balance. 0kww is not liable for losses arising from third-party network failures or device malfunctions on the player's side.

6.4 Player Funds

Player funds deposited with 0kww are held separately from company operating funds. In the unlikely event of 0kww becoming insolvent, player funds are protected and will be returned to players ahead of any claims by company creditors to the extent possible under applicable law.

7 Responsible Gaming

0kww is committed to promoting safe and responsible gambling. The platform provides the following tools to all account holders free of charge and accessible at any time from within the account settings menu:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Increases to a deposit limit take effect after a 24-hour cooling-off period; decreases take effect immediately.
• Session Time Limits: Set a maximum duration per gaming session, after which you will be automatically logged out.
• Reality Checks: Receive on-screen notifications at intervals you specify, showing the duration of your current session and your net gaming activity.
• Cool-Off Period: Take a temporary break from gambling for a period of 24 hours, 7 days, or 30 days. During a cool-off period, you may not deposit, wager, or access the gaming sections of the platform.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the 0kww platform. Self-exclusion is irrevocable for the minimum period selected (6 months minimum for voluntary self-exclusion). All marketing communications cease immediately upon self-exclusion.

If you believe that gambling is having a negative effect on your finances, relationships, work, or mental health, we strongly encourage you to activate self-exclusion immediately and to seek help from a qualified organisation. Contact our support team at any time via live chat for immediate assistance.

8 Prohibited Conduct

The following conduct is strictly prohibited on the 0kww platform:

• Registering or using an account if you are under 21 years of age
• Registering more than one account (multi-accounting)
• Using software, bots, scripts, artificial intelligence tools, or automated systems to place bets or interact with any part of the platform
• Exploiting software errors, glitches, or vulnerabilities for financial gain
• Colluding with other players in card games or sports betting markets
• Engaging in any form of money laundering or using the platform to conceal the origin of funds
• Using stolen, fraudulently obtained, or third-party payment credentials
• Attempting to reverse transactions through your payment provider (chargebacks) other than in cases of genuine unauthorised transactions
• Threatening, harassing, or abusing 0kww staff or other players
• Providing false, inaccurate, or misleading information during registration or KYC verification

9 Intellectual Property

All content on the 0kww platform, including but not limited to the 0kww brand name and logo, website design, text, graphics, game interfaces, software, and database compilations, is the intellectual property of 0kww or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content on the 0kww platform without the express prior written consent of 0kww. Any unauthorised use of 0kww intellectual property may result in legal action.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 0kww's aggregate liability to any player in connection with these Terms, whether arising in contract, tort (including negligence), or otherwise, shall not exceed the total amount deposited by that player in the 12-month period preceding the event giving rise to the claim.

0kww shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use the platform, even if 0kww has been advised of the possibility of such damages.

0kww does not guarantee that the platform will be available at all times or that it will be free from interruption, errors, or viruses. The platform is provided on an "as is" and "as available" basis. 0kww disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by law.

11 Privacy & Data

0kww collects and processes personal data in accordance with its Privacy Policy, which is published at https://0kww.io/privacy-policy and is incorporated into these Terms by reference. By registering an account with 0kww, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

0kww implements industry-standard security measures, including 256-bit SSL encryption, to protect personal data from unauthorised access, disclosure, or misuse. Player data is never sold to third parties for marketing purposes. Data may be shared with third-party service providers strictly as necessary to operate the platform (for example, KYC verification providers and payment processors).

12 Amendments

0kww reserves the right to amend these Terms & Conditions at any time. Where a change is material, 0kww will provide at least 7 days' notice before the change takes effect by posting a notice on the platform homepage or sending an email to the registered address on file. Non-material changes (such as corrections to typographical errors or clarifications that do not alter the substance of the Terms) may take effect immediately upon publication.

If you do not agree to the amended Terms, you must stop using the platform and may request closure of your account. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

13 Contact Information

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need to contact the 0kww support team for any reason, please use the following contact details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, via the chat widget on the 0kww platform
• Response Time: Email enquiries are typically responded to within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours

Complaints will be acknowledged within 24 hours and resolved within 14 business days wherever possible. If you are not satisfied with the resolution of a complaint, you may escalate the matter in accordance with the dispute resolution procedure outlined in the 0kww FAQ.